Refund & Return Policy

 

REFUND & RETURN POLICY

Innovate Sportswear, LLC

 

Last Updated: November 2025

 

1. RETURNS

Returns are accepted within 14 days of delivery for unworn, unwashed items with original tags.

 

2. NON-RETURNABLE ITEMS

- Clearance items

- Customized or personalized items

- Socks, jewelry, player cards, accessories

 

3. EXCHANGES

Exchanges permitted based on inventory availability.

 

4. RETURN PROCESS

Email innovatesportswear@gmail.com with your order number and reason for return.

 

5. SHIPPING COSTS

Customer is responsible for return shipping costs unless the item was damaged or incorrect.

 

 

 

 

Shipping Policy

 

SHIPPING POLICY

Innovate Sportswear, LLC

 

Last Updated: November 2025

 

1. ORDER PROCESSING

Orders are processed within 3–5 business days unless otherwise noted.

 

2. SHIPPING METHODS

We use USPS, UPS, and FedEx.

 

3. DELIVERY ESTIMATES

Domestic orders typically arrive within 5–10 business days.

 

4. LOCAL PICKUP RULES

Customers must choose "Local Pickup" at checkout.

IMPORTANT: Do NOT use Apple Pay for pickup orders — it automatically charges shipping.

 

5. LOST OR STOLEN PACKAGES

Innovate Sportswear, LLC is not responsible for lost or stolen shipments. Please contact the carrier.